The modern office has evolved dramatically over the past few years. Open-plan layouts that were once celebrated for their collaborative energy are now being reimagined to accommodate new work realities. With hybrid work models, frequent virtual meetings, and a renewed emphasis on employee well-being, modern calling spaces have become an essential part of thoughtful office design.
In this article, we’ll explore what defines a modern calling space, why they’re critical in today’s workplace, and how organizations can integrate them effectively.
What Are Modern Calling Spaces?
Modern calling spaces refer to dedicated areas within an office designed to provide employees with privacy, acoustic control, and a comfortable environment for phone calls, video meetings, or focused individual work. Unlike traditional conference rooms, these spaces are typically small, flexible, and purpose-built for solo use or small groups.
Features of a well-designed modern calling space often include:
- Soundproofing or acoustic insulation to block external noise.
- Ventilation and lighting that promote comfort during extended calls.
- Technology-friendly design, including outlets, USB ports, and strong Wi-Fi connectivity.
- Compact footprints that make efficient use of office space.
Products like office phone booths or meeting pods have become popular solutions, offering modular, pre-fabricated spaces that require little to no construction.
Why Are Modern Calling Spaces Essential Today?
The Rise of Hybrid and Remote Collaboration
In the hybrid work era, employees regularly connect with remote colleagues, clients, and partners via phone and video calls. The need for quiet, private environments for these conversations has skyrocketed. Without dedicated calling spaces, employees may struggle to find suitable spots, leading to frustration and reduced productivity.
Addressing Noise in Open-Plan Offices
Open office layouts can foster creativity, but they also come with a well-documented downside: noise. Background conversations, ringing phones, and general office sounds can disrupt concentration and make private conversations challenging. Calling spaces provide an immediate solution, enabling employees to step away from the hubbub.
Supporting Well-Being and Focus
Constant exposure to noise and interruptions contributes to cognitive fatigue. By giving employees access to modern calling spaces, organizations show that they value mental well-being. These quiet zones offer a moment of calm, helping workers reset and refocus between tasks.
Enhancing Professionalism in Virtual Meetings
When employees join client calls or team video meetings, background noise and distractions can undermine their professionalism. Calling spaces create a polished setting where employees can engage confidently, without worrying about who or what might interrupt them.
Types of Modern Calling Spaces
Office Phone Booths
Compact and self-contained, phone booths are designed for individual use. High-quality models feature:
- Soundproof or acoustic-rated panels.
- Built-in ventilation systems to keep the air fresh.
- Integrated desks and power connections.
- Minimalist designs that blend into any office aesthetic.
These booths can be placed throughout an office to ensure easy access wherever employees are working.
Small Meeting Pods
For calls that require two to four participants, small meeting pods provide a more spacious environment while maintaining acoustic privacy. These pods can serve double duty as huddle spaces for brief team discussions.
Focus Rooms
Focus rooms are small, enclosed rooms built into the office’s floor plan. Unlike modular pods, these may require more permanent construction but can be customized with enhanced soundproofing and technology integration.
Flexible “Call Zones”
Some offices use movable partitions, acoustic curtains, or modular furniture to create informal call areas. While these offer less sound isolation than booths or pods, they can work in a pinch or as part of a multi-layered office design.
Design Considerations for Modern Calling Spaces
When adding calling spaces to your office, consider these design elements:
- Acoustics: Ensure the space truly blocks or absorbs sound. Look for solutions tested for acoustic performance.
- Comfort: Good lighting, ventilation, and ergonomic surfaces help employees feel at ease during calls.
- Technology: Equip calling spaces with reliable power, USB ports, and Wi-Fi connectivity. Some companies integrate monitors or video conferencing kits for easy virtual meetings.
- Accessibility: Place calling spaces in locations that are convenient but not disruptive to foot traffic. Ensure they’re ADA compliant where applicable.
- Aesthetics: Choose designs that complement your overall office look, contributing to a cohesive, professional environment.
How to Integrate Calling Spaces into Your Office
Assess Your Team’s Needs
Before making changes, ask employees where and when they most need privacy for calls. This feedback can help you determine how many booths or pods to install and where they should be located.
Start Small and Scale
If space or budget is limited, begin by adding a few phone booths in key areas—such as near open desk zones or collaboration hubs. You can always expand later as needs evolve.
Blend with Other Solutions
Modern calling spaces work best as part of a layered office design that also includes quiet zones, open areas, and collaborative spaces. The right mix ensures employees have options for every type of task.
Choose Sustainable, Quality Solutions
Sustainability is top of mind for many organizations. Look for phone booths and pods made from eco-friendly materials, like locally sourced wood or recyclable components. High-quality booths not only support environmental goals but also stand up to daily use over time.
The Future of Office Calling Spaces
As technology advances and work styles continue to shift, modern calling spaces will remain a key element of the office. Companies that invest in these solutions now are setting themselves up for greater productivity, happier employees, and workspaces that truly support the needs of today’s teams.
Whether you opt for sleek phone booths, flexible meeting pods, or a combination of both, creating dedicated calling spaces is a smart, future-proof move for any modern workplace.