Zenbooth

Happy to help.

  • General Q's
  • Shipping
  • Assembly
  • Compliance

Are the booths soundproof? Do they have a decibel sound rating or STC rating?

Zenbooth phone booths, and other phone booth brands, are not 100% soundproof. However, our 3.5" acoustic wall & echo reduction tile technologies dampen noise to the point that conversations had inside of the booths cannot be heard outside.

Since office phone booths are such a new category, there isn't a standardized test for measuring the sound insulation of enclosed spaces like a Zenbooth. Therefore, normal sound rating measurements don't appropriately communicate the function and quality of using a Zenbooth in a noisy office environment.

To test one yourself, make an appointment to see one of our showrooms here.

What makes you different than any of the other phone booth companies?

There's a few things that separate us from the other phone booths out there:

  • Full suite of booths: We offer spacious, one-, two-, and four-six person booth models, where some other booth companies only offer one-person models.
  • Get booths fast: We have the fastest lead times in the industry, from 5-10 days for our Comfort Booth to 45 days for the Executive Room, our largest model.
  • Designed with accessibility in mind: Aspects of Zenbooth phone booths have been intentionally designed with the American Disabilities Act (ADA) & fire compliance in mind, so that getting booths into your office can be a little easier. Learn more in the "Compliance" section of the FAQs.
  • Adjust work heights easily: Zenbooth is the first phone booth company with an easy-to-use electric adjustable desk option, allowing the booth to be comfortably used by more of your employees. The adjustable desk is available on the Comfort Booth & Executive Booth XL.
  • Easy to clean & maintain: You'll be surprised how frequently these booths will be used! Our sturdy wood materials are easy to clean & wipe up spills, don't trap odors and are durable enough to handle constant use and not break down.
  • Keep cool: Our ventilation system cycles a new booth's worth of fresh air every minute to ensure that you don't heat up while you're getting work done.
  • Bright & spacious: Our booths are the only ones on the market with a full skylight plexiglass ceiling which allows natural light to enter the booth and keep you from feeling cramped while you work.

What materials are used in your office phone booths?

We use a combination of locally sourced, premium engineered wood panels in the construction of the booths. High-grade anodized aluminum manufactured in California is used for the door and door handle.

What type of electrical requirements are needed to power a Zenbooth?

The booths only need a standard 110v three-prong power outlet to be plugged into after they’ve been assembled. When the booth is unoccupied, it does not draw any electricity. Once the occupancy sensor is triggered, the booth draws approximately .1 amps (less than a 60W lightbulb) to power the ventilation system. The electricity draw increases as devices are plugged into the booth’s outlets.

What electrical options are available inside the booth when plugged in?

All of our booths come standard with at least one power & data unit that are equipped with two fast-charging USB outlets, two 15A 110v three-prong electrical outlets, and an open port for data or telephone cables. The power & data units also contain the occupancy sensor that controls the ventilation in the booths. The Executive Booth XL & Executive Room both come with two power & data units.

Do your phone booths have a ventilation system?

Every Zenbooth model comes standard with a powerful yet quiet ventilation system that is triggered when somebody occupies the booth. Twin fans circulate a booth’s worth of fresh air every minute to keep you cool while you work.

Do the booths come with lighting?

Our booths do not currently come with a lighting option. They are intentionally designed with a full plexiglass skylight ceiling to allow natural light from your office environment to enter the booth.

Do the booths come with furniture?

The booths do not currently come standard with any furniture. The Comfort Booth & Executive Booth XL are each designed with a large work surface that's fixed to the interior of the booths. The Executive Room does not include a work surface or any furniture.

We have designed our Zenbooths without furniture so that you can make use of the booths’ flexible interiors as you see fit. This allows you to choose furniture that goes best with your office’s own design aesthetic. If you’re having a hard time finding the right furniture, we can recommend these stools that we use at our office, go well with our booths, and come in a variety of colors.

Can you customize the booths?

At the moment, you can choose between White & Maple for the exterior color of the booths. For the Comfort Booth & Executive Booth XL, you can choose between an adjustable desk and a stationary desk.

For any other customization projects (vinyl wrapping, custom designs/logos, frosted glass, etc.), we recommend consulting with a third party based on the scope of the work you’re looking to have done.

How does the door seal?

We use spring hinges to make sure our doors close on their own and magnets in the door frame to ensure that the doors stay closed with a tight seal to maximize the sound dampening effect of our booths.

Are your booths eco-friendly?

Yes, our booths are eco-friendly! The wood panels used in the construction of our booths is made from recycled wood materials, and the insulation in our 3.5” wall acoustic technology is made of recycled blue denim. Also, for every Zenbooth sold, we plant one tree in our home state of California through our partner, One Tree Planted. To date, we’ve planted thousands of trees.

Are the booths easily movable?

Yes! The Comfort Booth can easily be moved on carpet or with furniture slider pads with one person. The Executive Booth XL can be moved with 2 people. The Executive Room takes about 4 people to move around.

Can you easily disassemble the booths?

Yes! They are designed for easy assembly and disassembly.

Do Zenbooths come with a warranty?

Yes, we offer a three year warranty on all Zenbooths. You can read more about our warranty in our terms & conditions.

Does Zenbooth have a return policy?

Yes, we do have a 30-day return policy! Please see our terms & conditions for our full return policy.

Do you have a financing option for payment?

Yes, we offer a financing option through Klarna that allows you to break up your purchase into monthly payments. At checkout, select the option “Slice it. Pay over time with Klarna”. From there, you’ll go through a short approval process. Once you’ve accepted Klarna’s terms and been approved, the order amount will be added to your monthly statement. You’ll receive an email notification of your purchase from Klarna, and you can manage your account and make payments through Klarna.com.

What do you charge for shipping?

Comfort Booth: California: Free shipping - Out of State: $450 for 1 Comfort Booth, and free shipping on orders of 2 or more

Executive Booth XL: Free shipping

Executive Room: Free shipping

What is shipping lead time?

Comfort Booth: Standard Shipping = 30 days, due to high demand. A rush shipping upgrade (5-10 days) is available for the Comfort Booth for $350/booth.

Executive Booth XL: Standard Shipping = 45 days, due to high demand

Executive Room: Standard Shipping = 45 days, due to high demand

Once I place my order, what happens?

Once you’ve placed your order on our store, your booths will enter our manufacturing queue. A member of our team will then contact you with a tentative shipping date, based on the manufacturing speed that you selected for your booths while checking out. They will periodically provide you with updates during the fulfillment process, and will be able to assist you with questions/concerns on the delivery date.

How do the booths ship?

All booth models ship flat-packed to your doorstep from our factory in Berkeley, California.

If you're assembling yourself

If you're booking an installer

Before Delivery

1. Send Zenbooth any insurance requirements.
2. Choose an install location.
3. Ensure adequate door swing space.
4. Ensure location is near a power outlet.
5. Ensure floor is flat - no slope or dips.
6. Clear a 10' x 10' space for the installation team.
7. Book an installer.

Installation Day

1. Clear a 6x10' space for the installation team.
2. There may be some light drilling during install.
3. Warn your team to be careful near install location.
Note: Installations may take up to 2 hours per booth.

Problems?

If you or your installers have any concerns throughout the install process of your office pod please email [email protected] or call (510) 646-8368 to be connected to rapid support.

Compliance is important to many of our customers, and we design and support our product with that in mind. We can’t make any guarantees about compliance, but the information on this page will help you assess your compliance risks in installing a Zenbooth, or similar product.

This is for general guidance only; if you want further advice on the risks please speak to a expediter (permit expert) or a licensed general contractor. Zenbooth does not make any warranty or guarantee for compliance in any jurisdiction, as codes and inspectors vary, but we will do our best to help you!

Accessibility

Aspects of the Zenbooth have been intentionally designed with American Disabilities Act (ADA) compliance in mind.

  1. 404.2.5 of the ADA required unmodified door thresholds to be a maximum of 1/2". Our door thresholds are exactly 1/2".
  2. 404.2.3 of the ADA requires doors to have an opening of at least 32". Zenbooths have a 36" wide door frame, and therefore meet this requirement.
  3. The booths can be easily moved without re-leveling to meet any accessibility requirements for walkways.

Fire Code

The booths should not be installed in a way that impedes visual or audio alarms in the event of an emergency. While the booths do reduce sound significantly, they have been designed so that alarms are both audible and visible through the ceiling and door.

Booths should not be installed within 18” of a sprinkler head. The Occupational Safety and Health Administration (OSHA) and the National Fire Protection Association (NFPA) require that shelves and stacked materials not exceed the height of 18 inches below sprinkler heads [29CFR1910.37(a)(4); 29CFR1910.159(c)(10); NFPA 101, §9.7.1.1, §9.71.4, and §9.7.5; NFPA 13, §8.6.6; NFPA 25, §2-2.1.2].

Sprinklers need to be installed in obstructions that exceed fixed 4' wide obstructions, per NFPA 13, §8.4.4.3.1. The Comfort Booth is intentionally designed to be less than 4' x 4' wide so that it does not trigger this requirement. Further, fire marshals in some jurisdictions may not consider the booth a fixed obstruction, rather movable furniture. The Executive Booth is larger than 4' wide. If a sprinkler is required by a local authority, the booth can be easily modified.

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