Zenbooth Return Policies, Terms & Conditions
Product Quality or Damages
In cases of missing parts and workmanship defectsZenbooth will absorb costs incurred in replacing and shipping as necessary.
Customers will be responsible to cover all shipping costs incurred to and from the Zenbooth warehouse. If full payment has already been acceptedthe customer will receive a refund on the invoice total . If partial payment has been received customer will receive refund on partial payment total LESS shipping and any additional shipping costs incurred by Zenbooth. If order is subject to net payment terms customer will be required to cover all shipping costs incurred by Zenbooth, to and from Zenbooth warehouse, will receive proof of shipping costs, and will be billed accordingly.
- All items must have the original packaging.
- All items must be re-packed in original packaging by customer and accessible for pick-up.
- Customers must notify Zenbooth of intent to return within 14 days from the delivery date of products.
- Items must be shipped for return within 30 days from original delivery date of the products.
- All returns must be coordinated through Zenbooth and the Zenbooth shipping partner.
- Products without original packaging cannot be returned.
- Products packed in anything other than original packaging.
- Altered or modified product cannot be returned.
We recommend that all customers keep the original packaging for a minimum of 30 days.
Abandonment & Collections
Ease and Accessibility of Delivery
LIMITATION OF LIABILITY
In case of dispute, all matters shall be resolved under the laws of the state of California. Any action for breach of this agreement must be made within one year after the date of product delivery.